Privacy Policy for PNG Parts Limited
Last Updated: 01-01-2025
1. Introduction
PNG Parts Limited (“we,” “our,” “us”) operates the website https://www.pngparts.com/. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us, in accordance with the laws of Papua New Guinea.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We collect several types of information to provide and improve our services to you.
Personal Identification Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping/billing address, company name, and tax identification number.
Commercial Information: Details of the products you purchase, request quotes for, or express interest in.
Technical Information: Automatically collected data may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
Payment Information: We collect payment details (such as credit/debit card information) to process transactions. However, this data is processed directly by our secure third-party payment processors and is not stored on our servers.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders, including shipping and invoicing.
To manage your account and provide customer support.
To communicate with you about your orders, our services, and promotional offers (you may opt-out at any time).
To improve our website, products, and customer service.
To comply with legal obligations under Papua New Guinean law, including tax and accounting requirements.
To prevent fraud and enhance the security of our website.
4. Legal Basis for Processing (Under PNG Law)
Our processing of your personal information is based on the following grounds:
Performance of a Contract: Processing is necessary to fulfill the orders and services you request.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention, provided your fundamental rights are not overridden.
Legal Obligation: Processing is necessary to comply with our legal and regulatory obligations in Papua New Guinea.
Consent: In specific cases, we will ask for your explicit consent to process your data, which you can withdraw at any time.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:
Service Providers: With companies that provide services on our behalf, such as payment processing, shipping (e.g., DHL), email delivery, and website hosting. These partners are obligated to protect your data.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency in Papua New Guinea).
Business Transfers: In connection with a merger, sale of company assets, or acquisition, where user information would be transferred as a business asset.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, and to the extent necessary to comply with our legal obligations (for example, to comply with tax and commercial law requirements in PNG), resolve disputes, and enforce our agreements.
8. Your Rights Under Papua New Guinean Law
You have certain rights regarding your personal information. You may:
Access and Correction: Request access to the personal data we hold about you and request that we correct any inaccurate or incomplete data.
Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us using the details provided at the end of this policy.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of Papua New Guinea, including in countries with different data protection laws. By using our website, you consent to such transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Cookies and Tracking Technologies
Our website uses “cookies” to enhance User experience. You can set your browser to refuse all or some browser cookies, but this may impair the functionality of our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
PNG Parts Limited
SVS Apartment,
Wagtail Street,
Lae, Morobe Province.
Email: sales@pngparts.com
Phone: +675 73630525
